Top 7 Healthcare Apps for Online Doctors in Singapore- Comprehensive medical care at your home(2024)

Categories: HealthBy Published On: January 19, 2024
Top Healthcare Apps For Online Doctors In Singapore- Comprehensive Medical Care At Your Home
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What is teleconsultation?

In layman language, teleconsultation is basically an online doctor consultation service. In teleconsultation, a virtual platform on a mobile or laptop is used by patients to consult a doctor virtually about their health issues. Amid the corona outbreak in Singapore, when hospitals and clinics are seeing a surge in cases, telehealth services offer a great advantage to both patients and doctors. Anyone can have access to medical care from the comfort of their home. Post-consultation with the doctor, patients get treatment plans and medications that are delivered to their doorstep. 

Why do we need online doctors in Singapore?

As we all know Singapore is geographically small and equipped with a well-connected transport system. However, traveling to and fro home and clinics or hospitals is not easy for anyone, especially for old people and those with limited mobility. Furthermore, waiting in a long queue in front of a doctor’s clinic is time-consuming and also costly (transportation charges). This is one of the reasons why most people choose to skip the visit to the clinic and self-medicate instead and that is risky. 

For common and minor ailments like cold and flu, going for over-counter medicines might be a good solution, but some symptoms could be an indication of an underlying health problem, and taking out time to go to a doctor’s clinic might lead to late detection. 

Sometimes, it is all just about a simple consultation with a qualified doctor that can put our worries at bay and medicines to manage our symptoms. Here, we need teleconsultation that ensures prompt medical care to the patients.   

What are the medical conditions that are suitable for video consultation?

Video consultation of teleconsultation offers easy and convenient access to health services without waiting in a long queue before a clinic or a hospital. This is the safest way for patients to get medical advice and treatment for some suitable medical conditions amid the Coronavirus outbreak. 

List of the suitable medical conditions for which you can avail of telehealth services in Singapore:

  • Gastric pain
  • Gout
  • Muscle ache and heel pain
  • Chronic conditions like diabetes, high blood pressure, and high cholesterol
  • Conjunctivitis 
  • Urinary tract infections
  • Stomach ache, diarrhea, vomiting, and constipation 
  • Headache and migraine
  • Acne, skin rashes, eczema, and cold sores
  • Menstrual issues
Speedoc
Address 991C Alexandra Road, #01-13B, Singapore 119971
Contact Details +65 8180 8948
Email [email protected]
Operational Hours Open 24 hours

Speedoc is the best app for online doctors in Singapore. Founded in 2017, Speedoc was opened with the primary aim of providing hospital-level care at home. A one-stop solution for GP or A&E care, this online platform for doctor’s consultation offers affordable, accessible, and convenient patients care.   

Types of medical services offered by Speedoc:

  • Acute and Urgent Care
  • Health Screening and Diagnosis
  • Chronic Care
  • Children’s Health
  • Men’s Health

USP of Speedoc:

  • 24-hours house call Singapore- licensed doctors 
  • Home nurse visit
  • Ambulance service
  • Baby bonus and CHAS-claimable
  • No waiting at clinics or hospitals
  • Delivery of medication to your door-step within 3 hours in discreet packaging
  • The facility of health screenings and check-ups at home
  • Quick doctor follow-up via chat or video call
  • They can access all the medical records from National Electronic Health Record Singapore (NEHR) to have a better understanding of your complete medical history
What people says:

“The medical team (Doctor & nurse) who came to administer the childhood vaccines for my toddler is knowledgeable & professional, thumbs up for that!”- Ms.J

“Dr & nurses displayed high levels of standards of care when they attended our family’s case.” – Mr. A

Doctor Anywhere (DA)
Address 30A Kallang Place, #11-06, Singapore 339213
Contact Details +65 3158 4622
Email [email protected]
Operating Hours Mon to Sun- 8 AM – 12 AM

Doctor Anywhere (DA) is an easy-to-use medical app for online medical services in Singapore. Just download this app and you can consult with a doctor within minutes. All your prescribed medications post-consultation are delivered to your home. This medical app is a perfect integration of online and offline healthcare services. 

How does this DA app work?

  • Download the Doctor Anywhere app and create your account
  • Schedule an appointment at a later time or you can also consult any available GP right at that time under the tab of Video Consultation
  • You can video consult with a doctor for common conditions such as  cough, cold, flu, fever, diarrhea, and even contraceptives top-up
  • The prescribed medication after consultations gets delivered to your doorstep within 3 hours for free 

Types of medical services offered by DA:

  • COVID-19 PCR Swab Test & Serology Test at home
  • Home nursing services
  • Flu vaccination at home
  • Health screening at home
  • Physiotherapy at home

USP of Doctor Anywhere:

  • Free delivery of medicines within 3 hours
  • Singapore-licensed doctors are available on-call for 24 hours
  • The app is available on both IOS and Android mobile phones
  • Extra subsidies for nationally recommended vaccinations
What people says:

Extremely happy with my experience with this application. Consulted Dr Rachel Chin, who is pleasant to speak to. Medication was delivered 1.5 hours after consultation. Would highly recommend DOCTOR ANYWHERE”- June Tan

“Excellent service! Nurse Dya deserves more than just a 5star. Called in to request for a vaccination few weeks back for my son that was not similar to of SG regime as I was told. Nurse had to get some confirmation from her doctor and she got back to me within a day. There was some hiccups prior on the availability of the vaccine but no issues I was well updated on the delays etc. Got a text reminder the day before which was thoughtful. 

It is not easy to put a needle into a 4yr old active boy but the nurse knew what she was doing and she was gentle and patient. My son sat throughout without moving an inch and that’s something I’ve never seen before with his previous visits to our pediatrician. 

Wonderful service as always with Doctor Anywhere with their virtual consults as well! Keep up the good work!”- Sophia

Address 12 Kallang Avenue, #03-19/20, Singapore 33951
Contact Details +6561000055
Email [email protected]

Homage is an award-winning digital platform that provides excellent medical services at your home. It is best known for offering services for Activities of Daily Living (ADL) assistance, Care Assessments, Home Nursing Procedures, and Home Rehabilitation services, including Physiotherapy, Speech Therapy, and Occupational Therapy, as well as Home Medical services. This online medical care provider is specialized in catering to the needs of patients with a range of mobility and medical conditions. 

Suitable conditions for which Homage can offer teleconsultation:

  • Migraine
  • Allergies
  • Skin conditions
  • Chronic conditions
  • Sinus infection
  • Digestive problems
  • Cold and flu

USP of Homage:

  • Local licensed doctors available 24/7
  • Delivery of medicines to your doorstep within the same day
  • The facility of health screenings at home
  • Ambulance service for emergency cases
What people says:

“ Had a good experience with Homage’s teleconsultation. The doctor is qualified, friendly and guided me on examination. She also explained my symptoms to me in detail, which is useful. The report provided has detailed information, and medicine was delivered to me on the same day even though my appointment was in the evening.”- Victoria Chwa

“Response from Homage is fast. And the physiotherapist assigned is professional in assessing and guiding my mom in her session.”- Brenda Koh

Address 201 Henderson Road, #05-11/12, Apex @ Henderson, Singapore 159545
Contact Details +65 6909 6609
Email [email protected]
Operational Hour Mon – ​Sun: 8 am – 12 am

WhiteCoat is one of the leading telehealth service providers in Singapore. This online telehealth platform offers you best of the medical care for a wide range of common ailments and chronic illnesses. You can have a comprehensive range of medical services at your fingertip from anywhere and at any time. Post-consultation, you get your prescribed medications at your doorstep within 90 minutes. 

Suitable conditions for which WhiteCoat offer teleconsultation:

  • Fever and Headache
  • Hypertension
  • Diabetes
  • Urinary Tract Infection (UTI)
  • Eye and Skin Conditions
  • Musculoskeletal Pain
  • Gastroenteritis (GE)
  • Hyperlipidemia

USP of WhiteCoat:

  • Video-consult a Singapore-registered GP on your phone anywhere and anytime
  • Delivery of medication after consultation within 90 minutes
  • You can access your medical history and documents on the app
What people says:

I used this app for a consult for my toddler with his PD on a public holiday. We had some concerns that we needed to address with a doctor, but most clinics were closed on public holidays. Fortunately, we managed to get an appointment with our PD through the WhiteCoat app. The app was really easy to navigate, the video consult was smooth and clear, and they had our meds delivered to us very promptly. We were very impressed with the entire process. I’d definitely be using WhiteCoat again.”- Tiffany Joy Chan

“Appreciated the convenience of the service provided especially during a pandemic where clinics can be jam-packed with people. The interface and UI/UX is great and easy to use.”- Yi Ting Wee

Minmed
Address 304 Orchard Road #05-44 Lucky Plaza Medical Suites Singapore 238863
Contact Details +656323 0123
Email [email protected]
Operational Hours Mon-Fri- 9 am- 1 pm, 2pm – 5pm 

Minmed brings a comprehensive range of medical services to your doorstep. Specialized in health screening, primary healthcare, and diagnostic imaging, and health promotion & education, Minmed gives you access to your own health in your hands. Started in 2002, Minmed is an easy-to-use mobile app for online doctor consultation in Singapore. Now, you do not have to wait in the long queues in front of a clinic or a hospital. You can have a health screening or a doctor consultation from the comfort of your home only.

 

Suitable conditions for which Minmed provide online doctor consultation:

  • Fever and body ache
  • Diabetes
  • Family planning contraception
  • High cholesterol management
  • Stomach ache and diarrhea
  • Cough, cold, and running nose
  • Skin rashes and eczema
  • High blood pressure

USP of Minmed:

  • Online doctor consultation is available every day from 9 a to 9 pm
  • SG-registered doctors are available 
  • Available on both iOS and Android phones
  • Consult a doctor via video call from the comfort of your home at your preferred time
  • Delivery of medicines post-consultation on the same day
  • Get your medical records, invoices, and referral letters electronically
  • Affordable charges for online doctor consultation

6. Care

Care
Address 428 Pasir Ris Drive 6, Singapore 510428
Contact Details +656583 3481
Email [email protected]
Operational Hours Mon – Fri: 9 am – 5 pm

From the common cold to complex chronic diseases, Care got you covered when it comes to online healthcare services. Other than common ailments, Care also provides online travel health advice, online sexual health advice, medication refill for chronic ailments, and a review of health screening. It gives you access to a complete package of health services at your fingertip. You can consult a doctor via video call from anywhere and at any time. Care is a part of Raffles Medical Group. 

Suitable medical conditions for which Care provide online doctor consultation:

  • Fever
  • Cold and Flu
  • Headache and Migraine
  • Cough and sore throat
  • Urinary tract infection
  • Red-eye
  • Rash, sores, and skin irritation
  • Stomach pain
  • Menstrual problems
  • Muscle aches

How does this telehealth app work?

  • Download the app and register your account
  • Start a teleconsultation
  • Tell them about your health issue
  • Video-consult a Singapore-registered GP at your preferred time
  • The prescribed medications get delivered to your doorstep within 3 hours

USP of Care:

  • Affordable teleconsultation charges inclusive of medication delivery
  • 24-hour availability of doctors
  • Delivery of medicines islandwide under 3 hours
  • Issue of sick leave at the doctor’s discretion
  • Issue of referral letter at the doctor’s discretion
  • You can access your medical report, diagnosis, prescription, and bill via the app and email
What people says:

Had a tele-consultation with Dr Thian from Raffles Medical. He is friendly and shows concern about my condition. Will use this as long as my company accepts telemedicine MC and claims. Hope the next doctor I encounter will be as good as him. I got connected to the doctor within a min and the app is easy to use. Called the clinic to ask about my MC and the staff is friendly too! Thank you!”- A.Yeo

SATA CommHealth
Address 135 Jurong Gateway Rd, #04-345, Singapore 600135
Contact Details +65 6244 6688
Email [email protected]
Clinic Hours Mon-Fri: 8.30am – 5.30pm 

Sat: 8.30am – 1.00pm 

SATA CommHealth has launched its mobile application SATA for providing teleconsultation in Singapore. This mobile app provides excellent digital healthcare service via video or call. They have the best of the doctors who are Singapore-registered and have years of experience in their respective fields.

SATA CommHealth has been awarded the Charity Governance Award (Large Charities category) in 2018 and Institutions of a Public Character (IPCs) status in 2019. They were also awarded the Charity Transparency Award by the Charity Council for its exemplary disclosure practices for three consecutive years.  

Suitable medical conditions for which  SATA offer teleconsultation:

  • Arthritic pain
  • Diarrhea
  • Allergies
  • Hypertension
  • Asthma
  • Conjunctivitis
  • Osteoarthritis and Osteoporosis
  • Rashes and skin infections
  • Upper respiratory tract infections (URTI)
  • Bladder infections
  • Vomiting
  • Urinary Tract Infections (UTI)
  • Sports injuries
  • Sprains & strains
  • Insect bites
  • Allergies

USP of SATA:

  • SATA Cares Scheme for CHAS and PA cardholders
  • Affordable teleconsultation in Singapore
  • Singapore-licensed doctors are available on-call 
  • SATA teleconsultation app is available on both iOS and Android mobile phones
  • Delivery of medicines in discreet packaging
What people says:

Nice service. Came at 8.30am and finish at 9.15am. Fast and clean. Great experience. Recommended”- Wilson Dang 

Best app I have used.. very user friendly”- Ong Sing

What are the benefits of online doctor consultation services?

Today, telehealth services or online doctor consultation services are in your pocket and you can get medical care anywhere and any time. Other than this, there are also other benefits of teleconsultation:

  • No transportation time or costs
  • No need to take leave from the office 
  • Even if you have a child or elder one to take care of, you can see your doctor 
  • Access to specialist doctors who are not near you
  • Teleconsultation makes it easy for old people and people with limited mobility to get medical advice
  • Low risk of catching a new infection or illness amid other sick people waiting in a hospital or clinic
  • Convenient and affordable telehealth services ensure better health of people 

Frequently Asked Questions:

The following tips can help you for your virtual consultation with the doctor:

  • Write down your symptoms and how long each has been present
  • Your doctor should know about your complete medical history before prescribing any medicine. Write down if you have any pre-existing medical condition and for how long they have been present
  • Keep medical devices like a blood pressure monitor, thermometer, heart monitor, or a weighing scale close to your before starting the video consultation
  • Write down all the questions you want to ask your doctor before the virtual consultation
  • Sit in a quiet and well-lit room for your video consultation
  • Make sure your laptop or mobile from which you are going to attend the virtual consultation is fully charged

Teleconsultation in Singapore is for non-emergency medical conditions. Following medical conditions are not suitable for teleconsultation:

  • Chest pain
  • Numbness or slurred speech
  • Suspected fractures
  • Deep, bleeding wounds
  • Shortness of breath
  • Seizures
  • Asthma
  • Dizziness or loss of balance
  • Fever that has been for more than 3 days
  • Abdominal pain with fever

The teleconsultation ends when the doctor has explained your provisional diagnosis and the treatment plan. After this, the doctor will need some time to complete your prescription. The support staff will help the doctor in preparing other medical documents like medical certificates, invoices, and referrals. After completion, you can access all the medical documents on your app. 

You can pay the total amount via credit card or PayPal and select your mode of delivery for medicines. Your prescribed medicines will get delivered to your doorstep once the payment is cleared.

I'm Dr. Angela Tan, a Sexual Wellness Doctor based in Singapore. I proudly serve as the Co-Founder and Principal Coach of the Academy of Relationship and Sex, where my focus is on promoting sexual health and well-being. Additionally, as Employee No. 2 at Inc. Equality Ventures, I'm deeply involved in advancing inclusivity and equality. Alongside these roles, I am actively contributing to BestSingaporeBuy.com, working with an enthusiastic team. I find great joy in being part of this team, where I can continue my mission of spreading awareness and education about sexuality, not just in Singapore but beyond as well.

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